Councillors voted in February's budget meeting to cut the £535,000 per year card scheme for disabled people in favour of developing Dial A Ride buses across Fife.
As angry taxi operators complained, some councillors last week blasted the Labour administration for pushing the item through as a "fait accompli".
And speaking to the Mail, Methilhill councillor Joyce Smith - who has mobility difficulties herself - had heard complaints about Dial A Ride.
She said: "The fact is the seriously disabled cannot book Dial A Ride 24 hours in advance.
"You cannot tell 24 hours in advance whether you are going to be well or ill!"
Any complaints last week appeared to have come too late.
Legal representatives on Thursday advised the environment and development committee that February's decision was legally binding.
That did not deter Cllr James Simpson from trying, however, and he gained majority support to force the Council to open up discussions with taxi operators.
He commented: "I, like everybody else, have been contacted by taxi operators and I was quite surprised to find that even in areas that have the Dial A Ride, there is still a lot of use of the taxi card system.
"I do think we will be leaving a lot of disabled folk in the lurch here."
He added: "I do accept we took it as a budget cut, but when you see the detail it's much worse than expected.
"Dial A Ride is really the beginning, not the end, of provision."
There was a general consensus at the meeting that Dial A Ride should be offered to all people in Fife, but Cllr Alex Thomson said tough decisions had to be accepted.
He commented: "There's an element here of some taxi companies maybe pushing their luck a wee bit.
"If we had to consult everybody throughout Fife, we would never get anything done.
"Stop running away from the harsh realities of life. If we were to continue both schemes, the budget would be out of kilter."
Dr Bob McLellan, head of transport, acknowledged Dial A Ride users had experienced booking difficulties but assured they would be resolved soon.
"There have been some blips but only because of the volume of calls" he said.
"Sadly, to some extent, that's been an indication of its success."
Local taxi operator Pete Meldrum recently slammed the budget cut, saying it had been forced through without consultation.
He estimated 80,000 taxi card journeys were carried out last year in Levenmouth alone, despite Dial A Ride being available.
However at Thursday's meeting chair Cllr Mike Rumney said: "We ran the Dial A Ride pilots for two years and that is consultation.
"As for the issue of taxi drivers, they have been aware this has been on the cards for five years and now the Council has taken a decision on this, they are up in arms.
"I'm all in favour of Dial A Ride - everyone wants the roll out, they think its fantastic, but it's got to be paid for.
"It's been through full Council. No-one said a cheep about taxi cards at the time."